If for any reason you're not satisfied with the item you purchased via this Web site you can return the item for an exchange or store credit within 30 days of the date of purchase. Please note that the value of your credit is based on the purchase price less shipping, handling and other charges. The item must be undamaged and in original condition to be acceptable for exchange. Special orders and custom orders cannot be returned. We make every effort to accurately describe and depict our merchandise by including dimensions, carat weights, type of metal, type of stones and any other descriptive information. If a description is inaccurate, we will acknowledge ther error and correct it.

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The contents of this Web site are copyrighted. You may not copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text or documents contained in this Web site or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text or documents, without the express written consent of moonlightlily.com.

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We are not a manufacturer, but a boutique that carries jewelry from designers and artisans throughout the United States. We usually indicate the designers' names and often provide background and biographical information.

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The images of items are almost always magnified to allow you to see specific details. We do provide detailed descriptions of each item including dimensions and sizes. If the item description does not answer all your questions, contact us at customerservice@moonlightlily.com or speak to one of our knowledgeable customer service representatives at 888.818.5459.

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We accept the following means of payment: Visa, MasterCard, American Express, Discover, Diners Club, JCB, personal checks and Moonlight Lily gift cards and credit memos.

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You will be charged a sales tax based on your shipping address.

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If you order on line, you will receive an e-mail confirmation that your order has been processed. If you place your order on the telephone, the customer service representative will provide you with an order confirmation number.

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We ship your order when all the information you provide, including credit card information, has been approved. In order to process your order, the cardholder's name must match the name of the billing address, and the billing address must match that of the purchasing card. In some cases items are made to order or temporarily out of stock and require more time for delivery.

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You may check the status of your order by calling 888.818.5459 from 9 AM to 6 PM EST Monday thru Friday. You can also email us at customerservice@moonlightlily.com.

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We will make a price adjustment if the original purchase is within 10 days of the item(s) going on sale. Please contact customer service at customerservice@moonlilghtlily.com, or at 888.818.5459.

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We process your return promptly upon receipt of the returned merchandise and send you a credit memo via e-mail or U.S. mail. There is no expiration date on store credits.

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Yes, mail orders can be sent to: Moonlight Lily 130 Shore Road Port Washington, NY 11050 Attention: Orders

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Yes, we encrypt all information sent via the Internet, so that data arrives privately and securely at its destination. Moonlight Lily makes every effort to protect your information by utilizaing the secure YourPay system.. For more information, see our Security Policy. If you are still uncomfortable about placing your order on line, we encourage you to call your order into our call center at 888.818.5459.

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Items are charged to your card when we ship your order. If an item is on backorder, you will not be charged until it ships.

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To place an order offline, please call 888.818.5459 Monday thru Friday from 9AM to 6PM EST.

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Yes, in some cases we can alter the length of a necklace or bracelet or offer a different metal or type of stone. If you would like an item altered or customized please call our customer service department at 888.818.5459 to arrange details. There will be additional charges for alterations and customized items may not be returned. Please allow up to 6 additional weeks for delivery.

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Yes, we will repair merchandise. If you have a repair, please contact customer service at 888.818.5459, to obtain a return authorization number.

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If you have a question that we didn't address, email us at info@moonlightlily.com and we will respond to you personally. Or call us at 888.818.5459 Monday through Friday, 9AM -6PM EST to speak with someone in our customer service department.

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Find a piece of string or strip of paper to use as a sizing tool. Wrap it around the smallest part of the toe center between the two joints. Mark the spot where the string/paper overlaps forming a snug circle around the toe center. Using a ruler, measure the length from the starting end of the string/paper to the mark. Put the string/paper against a ruler and use the chart below to determine your toe ring size. Toe Ring Size Inches mm 2 1 13/16 46 3 1 15/16 49 4 2 1/16 52 5 2 1/8 55 6 2 1/4 57 7 2 3/8 60 8 2 7/16 62

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If there are any questions we didn't answer, or some of the information we provide isn't clear to you, please let us know. Moonlight Lily welcomes your feedback and we love talking to our customers. Thank you for letting us help you sparkle!

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